ASSISTANCE DOGS NI QUIZ NIGHT

Training shop volunteers

Evolution

All shop volunteers will need to be made aware of certain responsibilities and issues which will come up as part of running a shop, such as:

  • Background of the charity, work and aspirations
  • Legal responsibilities: Health & safety Act
    • Disability Discrimination Act
    • Sale of Goods Act
    • General Product Safety Regulations
  • Security Issues:
    •  Theft
    • Card fraud
    • Aggressive behaviour
  • Spotting and valuing antiques and collectables
  • Shop Issues:
    • Administration
    • Volunteer recruitment
    • Staff motivation
    • Stock generation and preparation
  • Training Manual for referral purposes